Got Questions?
Frequently Asked
Most hair types dry in under 90 seconds. The 110,000 RPM brushless motor pushes a powerful airflow that cuts drying time dramatically compared to regular dryers — without the heat damage.
Yes. The Novi uses intelligent heat control to prevent overheating, which is the #1 cause of hair damage. It's designed to protect every hair type — fine, thick, curly, straight, color-treated, you name it.
Your Novi comes with 5 attachments plus a wall mount — everything you need for a complete salon-quality routine right out of the box. No extra purchases needed.
The Novi operates at just 58 decibels — that's whisper quiet. You can dry your hair in the morning without waking anyone up. Most traditional dryers run at 85dB+.
The Novi is available in 4 colors — White, Grey, Blue, and Pink. Pick the one that matches your vibe.
We offer a 30-day return policy. If you're not happy with your Novi for any reason, reach out to us at support@thebrandnovi.com and we'll make it right — no hassle.
Yes — every Novi comes with a 1-year warranty. If anything goes wrong with your dryer within the first year, we've got you fully covered.
Orders ship in 3–5 business days. All orders include free shipping — no minimum required. All duties and fees are included too, so there are zero surprise charges at delivery.
The Novi has a removable filter at the back of the handle. Simply twist it off and gently clean it with a soft brush every few weeks to keep airflow strong and the motor running at peak performance.
We're here for you. Reach out anytime at support@thebrandnovi.com and our team will get back to you within 24 hours.
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